FAQs
Q. If I need more information about a product before placing my order, how can I get it?
A. If you have any questions about a product, feel free to call or WhatsApp us at +91 7666422359, or email us at info@decorblitz.com. Our team will be happy to assist you.
Q. How do I place an order on Decorblitz?
A. You can browse our website, add your selected items to the cart, and proceed to checkout. If you face any challenge or need assistance, at +91 7666422359, and we can place the order on your behalf.
Q. How to I track my order status?
A. Once your order is placed, you will receive an email and/or WhatsApp notification with the order details. You can track your shipment using the link provided in the email/message.
Q. Can I place a bulk order?
A. Please call or WhatsApp at 7666422359 to discuss your bulk order need. We can provide large quantity of most products for corporate or personal gifting.
Q. Do you offer discounts for bulk orders?
A. Yes, we do. Since discounts can vary based on item(s) purchased and the quantity we can share that information after understanding your needs.
Q. How are bulk purchase order delivered?
A. Our team carefully packs gifts in relevant sized boxes and they are shipped through our trusted delivery partners to your address.
Q. Do you offer international shipping?
A. We ship products PAN India but international shipping option is currently not available.
Q. Does Decorblitz store my card or payment details?
A. We don't store your card or payment details. The payment gateway services are provided by trusted and secured 3rd party websites, which require only the minimum information needed to process your payment. Only if you give consent to store your payment information, they may do it based on RBI's strict regulations.
Please be 100% sure that your personal information is completely secure with us. We only use your details for order processing, delivery, and communication and never ever share your information with third parties.
Q. Can I make a payment via bank transfer
A. Yes, you certainly can. Reach out to us through support@decorblitz.com or WhatsApp on 7666422359 to know how you can make the payment via bank transfer.
Q. How do you ensure safety of products during shipping and what happens if I receive a damaged or wrong product?
A. While we take utmost care in packing and shipping your order, damage can occur in rare situations. We recommend you take a video when opening product(s) received from us as that may be required for us to accept return for a damaged or wrong product.
Q. Will the product look exactly like show in the images on your website?
A. We make every effort to showcase each product as accurately as possible. However, slight variations in colour, finish, or texture may occur due to lighting, screen settings, or handcrafted detailing.
Q. What if I have questions that aren't covered here?
A. Just email (info@decorblitz.com), call or WhatsApp us at +91 7666422359 and we will get back to you.